ApeironDesk is the self-hosted helpdesk and live chat solution, supercharged with powerful AI tools. It provides the perfect balance of powerful features and simplicity, allowing you to own your support platform without recurring fees.
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High Performance – ApeironDesk is lightweight and has lighting fast performance and page load time out of the box.
Responsive – ApeironDesk is fully responsive and works great on desktop, tablet and mobile devices.
Modern design – ApeironDesk has a clean, professional and modern design that is easy to navigate and use.
Unified inbox – Manage tickets, emails and chats from all channels in a single, unified interface for ultimate efficiency.
Emails To Tickets – Connect one or multiple email accounts to automatically turn incoming emails into tickets.
Customizable ticket settings – Enable guest tickets, configure auto-replies, and control how email conversations are handled.
Search – Search through tickets, emails, users and chats with ease. Powered by full-text search.
Dark mode – Switch to dark mode for a comfortable experience in low-light conditions.
Flexible layout – Choose between table, chat and list layout to suit your workflow.
Saved replies – Save and reuse common responses to save time and improve consistency.
Enhance with AI – Fix spelling, change tone, length and translate messages with AI.
AI summary – Get a quick summary of a conversation with AI.
Conversation views – Build and save filtered lists of conversations for any criteria, like department or priority.
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